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customer care policy

Customer Care

Sisroot is committed to ensuring that our customer service is the centre part of what we do as without our customers we would not be here today. Providing excellent customer service is an integral part of our business and is ingrained through our research, communication and distribution.


If you're unhappy with your product or for any reason have a complaint we will do our upmost to fulfil all queries as quickly as possible. Our emails and chatline are always open so feel free to contact us regarding your product or general questions.


Privacy & Safety

Our user’s privacy is of the highest importance to our business and at SisRoot we take data protection very seriously.

The categories of personal data that we process depends on how you use our services. We use your personal data to provide our online services in alignment with your preferences, to process your requests, to contact you regarding products and services which may be of interest to you, to provide giveaways/competitions or to carry out relevant administrative services.


All personal data is processed in accordance with applicable data protection laws and no third parties are included. 


Payment Methods

Payment Methods

- Credit / Debit Cards 

- Paypal

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